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Excellent service and attention throughout. Highly recommend both guide & Travel Arcade.
Excellent service on arranging the whole tour and assisting when required.
We were very satisfied with the tour. The driver guide was vey helpful.
Would gladly recommend your service and thank you for a terrific holiday.
We could not have been more pleased with the service and the way everything was arranged.
Thank you very much for all the extra trouble you took to try and accommodate our last minute changes. Very much appreciated. The tour was a great experience, I learnt a great amount of information. Amazing trip.
Once again, thank-you for organising such a great tour for the 18 of us. Tour Itinerary – was just the right amount of time at each location. We were very happy with our tour guide - Yusa (From Indonesia Adventure). He was very polite, knowledgeable, punctual and helped us out where-ever possible i.e. with luggage, hotel check-ins, airport, changing dinner locations, as well as giving us some great recommendations for shopping. Please forward our thanks to him. We have no complaints with the hotel that you had booked for us, it was of a good standard for 3-4 star property. We felt very confident with the driver and never felt unsafe. All included meals were good. Overall, we were all extremely happy with the tour and the standard of everything included, as well as the price. It was excellent value for money and I personally would definitely recommend you to others who are looking at organizing a Bali holiday. Thank you so much for all your hard work! Best Wishes.....
Thank you for organising a ten day vacation to Greece for us. It was a well organised tour,covering mainland Greece,Crete and Santorini. Really appreciate the effort taken to reroute us when our flight was cancelled by the airline at the last moment,with no notice given to any passenger. Our tour guide Maria needs special mention - she was so knowledgeable and interesting to listen to,as well as being very amusing! The sunset cruise in Santorini has to be the highlight of this tour.We did not know of it and are very glad it was included in our itinerary. Our hotels were very comfortable and situated in the heart of the cities,within walking distance of shops and restaurants. All our transfers were done efficiently and punctually.We woukd like to thank our driver Antony who made sure we caught our ferry to Crete,despite the sudden closure of roads in Athens. Thank you also for obliging us on our request from Greece to change our ferry times and hotel,which was done promptly. We will have no hesitation in recommending Travel Arcade to our friends!
Travel Arcade exceeds customer expectation and goes the extra mile to help the customers. Their commitment and follow ups are highly commendable. When we are scheduled for early morning or late night flights or during long transits, they call to make sure that everything is under control. This is a unique experience, during my past 10 years of travelling and dealing with different travel agents from different part of the world. Unlike most of the travel consultants, They are very customer centric, trying to draw the best and cost effective travel plan to customers. Most importantly I will recommend Travel Arcade since they will look after the passengers always.
Good service much appreciated the organizers.